Refund policy

At Wristify, we want you to be happy with your purchase. If you receive a damaged, defective, or incorrect product, you may request a return within 7 days of delivery.

Eligibility

To be eligible for a return:

  • The request must be made within 7 days of receiving the order.
  • The watch must be unused and in its original condition.
  • Original packaging, tags, and accessories should be included.
  • Proof of purchase/order details may be required.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and clear photos/videos of the product and packaging.

Refunds

Once the returned product is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be processed using the applicable refund method.

Non-Returnable Items

Items that have been used, damaged after delivery, altered, or returned without their original packaging may not qualify for a refund.

For return or refund requests, contact us through the contact details provided on our website.